Great place to find stuff you didn't know you needed, like a glass flamingo.
You can find almost everything you need here with a reasonable price than other places.
Very organized and well stocked. The store had adequate lighting and plenty of staff on hand to make an enjoyable shopping experience. The Ross across the street was an absolute mess with many bare shelves so I would recommend HomeGoods over them any day.
After today's visit, I would give them a zero if I could! The young girl at the register would not do a refund for an opened item of food that was bad. She said " we can't take food once it's been opened" and I said " I didn't know it was spoiled till I opened it" and I proceeded to explain to her that I had called and told them about it when I opened it and they said no problem just bring it back. She refused to do a refund or a store credit or anything and I asked her to ask someone and she said I know policy and we can't take opened food, and I said I would like your corporate office number, which she did not give me, I had to get it off of a board hanging in the front of the store. So I called the corporate office and they asked me to go back up there and speak to the manager because they called him and asked him to go up to the front counter. He proceeded to tell me that next time I should ask for the manager because his employees tend to be a little overzealous when they're doing their job. I then told him that I did ask her and she flat out told me no, maybe they shouldn't be so overzealous!! He gave me cash back when I asked for credit and I ended up spending $107 on my daughter anyway, and they could have just credited toward that. It was all passive aggressive and disgustingly rude as far as I'm concerned. it was never my favorite store, now it's definitely not!!! It will be a very long time before, If Ever, I go back in there again.
Love the chair but need 4 more - no help was offered to locate. Inventory is always great at this location. Help me buy more chairs! :) Please create a search inventory on your website!
Homegoods is a US Home Goods Store based in Downers Grove, Illinois. Homegoods is located at 7349 Lemont Rd, Downers Grove, IL 60516, USA.
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