The staff is great here. Love to hit the sales.
I'm an employee at Sears Hardware and Appliances and store is very people friendly and I enjoy working there.
We purchased our Kenmore fridge from the store, where we got amazing and knowledgeable customer service. Unfortunately, after the delivery, there were a few dings and nicks in the stainless steel, so we needed to have it repaired. Despite being outside the standard timeframe for exchanges, Tony was able to relay our circumstances to the powers that be and got us a brand new fridge at no cost. He was a pleasure to deal with. We're so happy with our perfect fridge. This Sears location not only has an educated staff but one that goes the extra mile to make sure their customers are satisfied.
20 minute wait after pre-paying and checking out for an item that was "ready for pickup". Buried in the back on a shelf. Friendly place, always liked the craftsman tools. Just slow service.
I love this place. The staff are all kind and caring. There's an older fellow who works there (can't remember his name) who clearly loves his job and helping out customers. He will take all the time needed to make sure you have all questions answered.
Sears Appliance And Hardware Store is a US Hardware Store based in Downers Grove, Illinois. Sears Appliance And Hardware Store is located at 925 Ogden Ave, Downers Grove, IL 60515, USA.
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